- Will my clothes fit?
Everyone is different. That’s why suits and shirts bought off the
peg rarely fit properly. Our custom tailored suits are made to your
precise measurements, so cloth will hand perfectly - matching your
individual shape. Your suit will only fit one man in the world
perfectly. And that man is you.
- Why should I choose D&J Tailors?
Our prices our extremely competitive, so if you do manage to beat
our quote it’s unlikely that you’ll be getting the same quality. Our
custom bespoke suits look so good on you because they are created just
for you and finished by master tailors to a quality that means they’ll
continue to look great for a lifetime.
- Can I customise my clothes?
Of course, you can specify anything you want. Perhaps a double
vents to ensure your jacket hangs properly when you put your hands in
your pockets, or working cuff buttons, a monogrammed name or message
above the interior pocket? There are hundreds of ways you can
personalise your design and we’re comfortable with all of them.
- Is workmanship and quality guaranteed?
Absolutely. Every garment comes with a full guarantee. We check
every stitch to ensure the finest quality. In the unlikely event that
should you need any repairs because of faulty materials or workmanship
within 12 months you can return your clothes for a free repair and
we’ll also pay the postage. Alternatively we’ll cover the cost of
minor repairs at a local tailors.
If you have any problem with a D&J Tailor garment, inform us
straight away and we’ll do whatever we can to fix it.
- Do you create an individual pattern for me?
Yes, every customer has a unique pattern built from their
measurements. This is one of the distinguishing features between a
made-to-measure and a bespoke shirt or suit.
- Is there an extra charge for tall or large men?
No, we do not charge extra for tall or large customers. If you fit
into this category, then please visit our men’s style guide for tips
on designing your garment. The design of your suit is very important
to ensure the proper proportions. If your measurements fall out of our
online parameters, simply contact us and we'll finish the order via
email.
- How much is this going to cost me?
Our Bespoke Suits start at $160 and our custom dress shirts start
at $40. We also sell Bespoke Overcoats starting at $400, Sports
Jackets starting at $100, Blazers starting at $100, and Trousers
starting at $60. We’ll give you a price.
- Do I need to worry about my shirts shrinking?
The answer to this question depends on how you launder your
clothes. If you use a dry cleaning service and/or wash all of your
garments by hand and then let them hang-dry, very little shrinkage
will occur. If you wash at home using your washing machine and dryer,
you can expect shirts to shrink slightly in areas such as the neck and
sleeves. We account for this shrinkage in the build of your garment.
- How do I know I am receiving a quality garment?
Compare our products and see; we provide detailed photographs of
our men's suits, shirts, sports jackets, and overcoats for all to
inspect and see. You will be hard pressed to find anyone that matches
us on our three core competencies: Fit, Convenience, and Quality of
Build.
- What if my suit doesn't fit me to my satisfaction?
Please contact us as soon as you discover your garment does not fit
you as you feel it should. We handle every-case individually, and you
can rest assured we want to make you happy with your purchase.
- What is the policy on returns?
Upon the initial determination that D&J Tailor has made a
mistake, we will then make arrangements to have the clothing shipped
back to us. Upon inspection of the garment and verification of all
discussed information, an immediate refund is issued.
- How much do shirts cost?
$25 - $30 - $35 - $40
Many factors determine a shirt's price, but basically as you go higher
in price the quality of the cotton increases – this is relative
though, as that all of our fabrics are from made from high quality
cotton fibers. The only place where this doesn’t hold true is the
difference between the $35 vs. $40 shirts - here the name of the
mill where the fabric was finished is the reason for the price
difference.
- Do you warranty the construction of your men's suits, custom dress
shirts, and overcoats?
If something falls apart, of course we’ll take it back and repair
it. If it’s minor (such as a button falling of), we’ll ask you to take
it to a local tailor or seamstress for the repairs. The cost is then
refunded to you with an in store credit.
- How much of the construction process is done by hand?
Roughly 85% of the jackets construction is done by hand – but for
an additional $400 we can hand make a floating canvas with horsehair
for any jacket commissioned.
- What are the suit jacket’s shoulder pads made from?
Are they handmade?
They are handmade from pressed cotton to allow some give. The
amount of padding depends on the size, build, and desires of the
customer.
- Is the lining attached by hand?
Not just one, but two hands attach every jacket lining!
- Does the actual cutter get all this information? How do I know the
person I spoke with on the phone relays all this information to the
people building the suit or shirt?
We are a small company that prides itself on great service and
communication skills. Every
order is carefully examined, every garment painstakingly designed and
drawn out. This is one of our value-adds, a solid stream of
communication that ensures the clients desires are not lost in the
process.
- Will a hand drafted personal pattern be cut for me?
Every client has a unique pattern made – this is not made to measure.
- Under what conditions do your employees work?
We do not employ anyone or contract any work to organizations that
knowing violate US and international laws. We do not employ persons
under the age of 18. We care about our people and the companies that
support us. As such, we treat every one as we would like to be
treated.